WHAT OUR CLIENTS ARE SAYING
Kelly M.
Client
“In a year that brought unexpected challenges and profound personal loss, the support of the Concord River Financial Group proved to be a beacon of hope and stability.
Navigating the complex and often overwhelming world of finance during such a turbulent period could have been an insurmountable task without the expert advice, compassionate approach, and unwavering dedication of Rick West.
From the moment I engaged with his team, it was clear that the Concord River Financial Group was not just about financial planning: they were about building a relationship founded on trust, empathy and understanding. They took the time to listen to my situation, understand my immediate needs and long- term goals and provided tailored advice that made all the difference.
Their professionalism and expertise were evident in EVERY interaction. Yet, it was their ability to connect on a human level that truly sets them apart. During a time when making decisions seemed impossible, they offered clarity and reassurance, ensuring I was informed and comfortable with the steps we were taking together.
Thanks to Concord River Financial Group, I was able to navigate through the most difficult year of my life with a sense of security and optimism for the future. I am profoundly grateful for their support and cannot recommend their services highly enough to anyone facing financial uncertainty or seeking a compassionate and skilled team to help manage their financial affairs.“
This statement is a testimonial by a client of the financial professional as of 02/13/2024. The client has not been paid or received any other compensation for making these statements. As a result, the client does not receive any material incentives or benefits for providing the testimonial.These views may not be representative of the views of other clients and are not indicative of future performance or success.
Nadia P.
Client
“Rick happens to be one of those exceptional people who, despite their brilliant success, manages to remain humble, kind and generous.
Now, who would not want to have such a financial advisor? ”
This statement is a testimonial by a client of the financial professional as of 03/27/2024. The client has not been paid or received any other compensation for making these statements. As a result, the client does not receive any material incentives or benefits for providing the testimonial.These views may not be representative of the views of other clients and are not indicative of future performance or success.
Mara B.
Client
“Rick West is exceptional in financial advising,
listening to my concerns, and coming up with viable solutions. His knowledge and kindness ensures my confidence in working with him."This statement is a testimonial by a client of the financial professional as of 04/21/2025. The client has not been paid or received any other compensation for making these statements. As a result, the client does not receive any material incentives or benefits for providing the testimonial.These views may not be representative of the views of other clients and are not indicative of future performance or success.
Sharon S.
Client
“ I want to tell you how much I appreciate your professional integrity and intellectual rigor, and thank you for the thoughtfulness with which you have approached my financial planning...
your willingness to take the time to help me to understand the options you crafted to serve my needs and my desires, clearly explaining those options, and nudging me towards the best choice but letting me choose. Rick, you are smart, wise, and kind. I am so very grateful and I recognize you to be a blessing. ”
This statement is a testimonial by a client of the financial professional as of 02/27/2023. The client has not been paid or received any other compensation for making these statements. As a result, the client does not receive any material incentives or benefits for providing the testimonial.These views may not be representative of the views of other clients and are not indicative of future performance or success.
Denise B.
Client
“When I first met Rick many years ago, I was facing tremendous debt with no hope for a foreseeable retirement.
I knew what I wanted, but I just didn’t know how I could possibly get there. While I was initially very skeptical, Rick proceeded to implement a financial plan for me and meet with me periodically over the course of the next several years to keep me on track. I am so pleased to say that today, under Rick’s guidance, I have paid down all of my debt, have retired from full time work, and am doing what I enjoy most – traveling the world. I will be forever grateful to Rick for his expertise and support in helping me achieve financial goals that I never thought possible those many years ago.”
This statement is a testimonial by a client of the financial professional as of 04/20/2023. The client has not been paid or received any other compensation for making these statements. As a result, the client does not receive any material incentives or benefits for providing the testimonial.These views may not be representative of the views of other clients and are not indicative of future performance or success.
Mary & John Z.
Clients
"For more than a decade, Rick West and his able team have been offering us personalized financial advice and direction.
Rick is a talented and honest professional who has been sincerely interested in guiding us on the choices appropriate to the various points in our financial lifecycle. Most importantly, Rick is a great listener and works collaboratively without pressure but with advice based on his extensive experience. High marks all around."
This statement is a testimonial by a client of the financial professional as of 04/09/2024. The client has not been paid or received any other compensation for making these statements. As a result, the client does not receive any material incentives or benefits for providing the testimonial.These views may not be representative of the views of other clients and are not indicative of future performance or success.
Julie R.
Client
"I may be the smallest investor that Concord River Financial has, but I have never felt that way.
My advisor, Eric Howland, has always treated me with respect; I have always felt "heard", supported, and had my questions or concerns answered with a prompt response. Eric knows about my family, my work (now retired!), and my overall financial picture and I know I'm receiving top-notch, well-informed information and choices from someone who feels like a neighbor. I also think the email newsletters are helpful and offer perspective on today's financial scene. Thank you for helping make my funds work harder for me!"
This statement is a testimonial by a client of the financial professional as of 06/03/2024. The client has not been paid or received any other compensation for making these statements. As a result, the client does not receive any material incentives or benefits for providing the testimonial.These views may not be representative of the views of other clients and are not indicative of future performance or success.
Steve H. & Linda J.
Clients
"It is with pleasure that we write a testimonial for Rick West who we have worked with for 15 years. Rick is an innovative problem-solver. Under his guidance, we have a well-managed, growing estate.
Rick always suggests creative options for ways we can protect the legacy we hope to leave our children and maximize annual gifts to them. He is always available for consultations as needs arise with a quick turnaround on answers and solutions. We can also expect to enjoy an exchange of good humor and an upturned sense that all is well after our meetings and calls. Our daughter and her husband-to-be are also working with Rick on their goal of building their investments. Concord River Financial is a one stop shop for all our family's financial advisory needs."
This statement is a testimonial by a client of the financial professional as of 08/01/2024. The client has not been paid or received any other compensation for making these statements. As a result, the client does not receive any material incentives or benefits for providing the testimonial. These views may not be representative of the views of other clients and are not indicative of future performance or success.
John S.
Client
“Thanks to Eric for always being so prompt in getting back to me when I call and have a question, as well as reminding me when I should make changes. I very much appreciate the quick return call, as well as the professionalism and help. I would highly recommend him! Thanks again! ”
This statement is a testimonial by a client of the financial professional as of 04/18/2023. The client has not been paid or received any other compensation for making these statements. As a result, the client does not receive any material incentives or benefits for providing the testimonial. These views may not be representative of the views of other clients and are not indicative of future performance or success.
Jessica F.
Client
"We started our financial advisor journey with Elizabeth Sampson over 24 years ago, and she has subsequently retired, and we have now been working with Rick when he and Liz joined forces.
From the very beginning, Rick took the time to learn who we are as people and understand what was important to us, to better meet our financial goals. His easygoing nature and his calm reassurance has helped emotionally through many market turns.
Financial advisors all talk about asset protection and diversification. With the choices we've seen Rick make with our assets, we feel confident that we'll be fine. Rick explains his choices to us in a manner we can understand. He and his team are very responsive to any questions or needs that we have, and always warm and professional at the same time. If you are considering Concord River Financial, don't hesitate. With Rick and his team, you'll find you're in the best possible hands."
This statement is a testimonial by a client of the financial professional as of 07/17/2025. The client has not been paid or received any other compensation for making these statements. As a result, the client does not receive any material incentives or benefits for providing the testimonial.These views may not be representative of the views of other clients and are not indicative of future performance or success.
Jane B.
Client
"I can’t say enough about the outstanding, professional service I receive from Concord River Financial and my advisor, Rick West.
From the very beginning, Rick took the time to really listen to my goals and concerns, and then explained my options in a way that was clear and easy to understand. I never felt rushed or pressured, only supported and guided. Rick’s knowledge and genuine care for client financial health gave me confidence, and made even complex financial decisions feel manageable. Thanks to his guidance, I now have an understanding of how to maintain a solid financial plan in place and feel much more secure about my financial future. I highly recommend Rick West to anyone looking for a trustworthy and truly helpful financial advisor."
This statement is a testimonial by a client of the financial professional as of 08/19/2025. The client has not been paid or received any other compensation for making these statements. As a result, the client does not receive any material incentives or benefits for providing the testimonial. These views may not be representative of the views of other clients and are not indicative of future performance or success.
